Information Console uses Java Server Page (JSP) technology. Application servers and browsers cache pages. A browser can use a cached copy of a page instead of the new page. After you install, using a cached copy of some pages can lead to errors or missing functionality.

To avoid this problem, clear the application server cache after you install Information Console. With some application servers, you must restart the application server. For more information about the necessary steps for clearing the cache, see the application server documentation.

If possible, also clear the browser cache to ensure that the browser does not use an old copy of the page from its cache. Alternatively, you can refresh recently visited pages or clear the browser cache if a problem occurs. For more information about clearing the browser’s cache and refreshing a page, see the browser documentation.