Troubleshooting problems launching the console
To launch Configuration Console, the Actuate BIRT iHub service must be running. By default, the service starts each time the machine reboots.
If the service does not start automatically, use Services in Control Panel to start the service on Windows. Alternatively, you can stop and restart the service on any platform using commands on the command line.
How to start and stop the iHub service on Windows
1 Open Command Prompt from the Start menu as follows:
Start➛Accessories➛Command Prompt
2 In Command Prompt, type the following command to stop the service:
net stop "Actuate BIRT iHub 2"
3 To start the service, type:
net start "Actuate BIRT iHub 2"
How to start and stop the iHub service on Linux
To start the iHub service each time the machine reboots, log in as root, and type:
./AcServer/bin/update_rclocal.sh
If you want to start the iHub service manually, perform the following tasks:
1 Navigate to the AC_SERVER_HOME/bin directory. For example, type:
cd /home/actuate/AcServer/bin
2 To run the script to start the iHub service, type:
./start_srvr.sh
The term AC_SERVER_HOME refers to the iHub installation directory. By default, iHub installs in the following directories:
Windows: C:\Program Files (x86)\Actuate\iHub2
Linux: <installation directory>/AcServer