In an e‑mail notification, the attachment returns in the language and with the locale conventions used to submit the request.

Because the default e‑mail notification template uses UTF-8 encoding, you can also send the content of the subject line and the content of the body in multiple languages and locale conventions. Due to a limitation of Messaging Application Programming Interface (MAPI), however, the rules for encoding the e‑mail subject line and the body of the message vary according to the platform. On a UNIX platform, the subject line uses UTF-8 encoding. On a Windows platform, the subject line converts to the code page encoding of the requesting operating system.

If you do not set the content type, the body of the message is plain text. On a Windows platform, the body is inline rich text format (.rtf) text. On a UNIX platform, the body is UTF-8 encoded plain text.

If you specify the content type as plain text, the e‑mail message body is plain text. On Windows platforms, characters outside the code page that BIRT iHub uses might not be visible.