Salesforce.com is a company specializing in software-as-a-service (SaaS), providing Customer Relationship Management (CRM) applications that run in the cloud. Organizations use these CRM applications to manage all aspects of their business activities with customers, including tracking the status of contracts and sales opportunities, accessing customer profiles and account histories, and communicating with decision makers.

BIRT Designer Professional supports access to data in Salesforce.com, enabling you to integrate this business data in your reports. As with other types of data sources, for a report to use data from Salesforce.com, you must create the following BIRT objects: