Understanding an error log entry
Each error log entry is a comma-separated list containing up to 12 fields about an error-related event. The following example describes an error in a submit job event:
3272648796,2,3230,SubmitJob,Administrator,"Invalid start time or end time.",enl2509,enl2509,enl2509,-,-,-
The error log organizes the entry fields into the following information groups:

Fields 1 through 9 contain general information:

Field 1 contains the log file time stamp. The time is in seconds since 00:00:00, Jan. 1, 1901, GMT.

Field 2 contains the error severity level, an integer between 1 and 4. The numeric values in
Table 11‑4 indicate the level.

Field 3 contains the Error ID code.
Table 11‑4 Error severity levels and the corresponding values
Error severity level | Value |
Information | 1 |
Warning | 2 |
Severe | 3 |
Fatal | 4 |

Field 4 contains the Service name, indicating the subsystem where the error occurred such as the Factory, Encyclopedia, View, or Request service.

Field 5 indicates the Encyclopedia volume user.

Field 6 contains the error message.

Field 7 contains the Encyclopedia volume name.

Field 8 contains the BIRT iHub cluster name.

Field 9 contains the BIRT iHub node name.

Depending on the error, fields 10 through 12 can contain information such as a file name and ID number. A dash indicates a field is not used.
Table 11‑5 summarizes some of the information available in fields 10 through 12 for an error log entry at Standard level.
Table 11‑5 Information that is available for error log entries at the Standard level
Type of error | Operation data available |
Cluster master failover | Fields 10 and 11 display the following data:  Original cluster master  New cluster master |
Encyclopedia volume user activity | Fields 10 through 12 can contain error parameters such as the following items:  Object name  ID number |
Volume failover | Fields 10 and 11 contain the following data:  Primary server  Backup server used |
Volume online or offline | Fields 10 and 11 contain the following data:  Volume name  Operation type either online or offline |
BIRT iHub node start or stop | Field 10 contains the BIRT iHub name |
Service enable or disable | Fields 10 and 11 contain the following data:  Server name  List of services |
Archive service error | Fields 10 through 12 contain error parameters |
Encyclopedia volume job purging field 4 is Job Purge | Fields 10 through 12 contain error parameters |
Encyclopedia volume health monitoring field 4 is Encyclopedia Health Monitor | Fields 10 through 12 contain error parameters |