The sum of methodologies, metrics, processes, and technology used to carry out the goals of a company, such as clear communication of strategy and goals, fostering accountability, meeting all data access and information delivery requirements, and involving as many people as possible in a closed-loop performance management process.
A set of five index ranges. The five index ranges are percentage values that total 200%. Each index range has a color and label that indicate a measure’s performance.
A property of a measure that indicates how a high or low data value is interpreted in terms of performance. For example, High values are good is a polarity that is suitable for a sales measure. On the contrary, High values are bad is suitable for a measure of customer complaints.
An attribute assigned to an object by a system specialist or object owner. If an object is published, it can be viewed by the users who have viewing rights for the object. If an object is not published, it can only be viewed by the object’s publisher and a system specialist.
The user who makes an object available to other users. The object’s owner is the object’s publisher, by default, but the owner can assign another user as the publisher.